Am not happy at all.20.000 dollar truck broke down after 3 weeks after being reassured it was serviced and ran fine . Zach Ross would not return phone calls or hold up his end of the warranty agreement .lied to my husband about bumper to bumber warranty.just unhappy the whole way around. Was given the run around by everyone that got on the phone there ..i highly recommend going some where else
I would never buy anything here Zack said the truck was serviced and ready to go said he would give a bumper to bumper warranty for 30 days oil looked like it was a year old truck stopped running after 3 weeks Zack lied said he never gave a warranty and then tried to blame the problem on bad fuel and the fuel was good we'll just a bad place to buy anything don't buy anything from here if you want a good vehicle
Just bought a truck from them was probably the best and easiest transaction I've had with a dealer and I have bought alot of vehicles. Had an issue with the truck I called them and they were willing to come get the truck from p.a. and give me a vehicle to drive while they fixed mine but I got the truck back to there shop and fixed it and runs great. Will do business with them in the future.
Jerry is a old friend and the Ross family has always treated me great!!
GUY at this business who i wont mention his name..TOLD ME FOR 65 BUCKS HE WOULD DO A INSPECTION ON OUR JEEP I TOLD HIM I THOUGHT THAT THE transfer case was going out he told me that he would let me know later that day he gave me a report list said that he found many things wrong with our jeep including transfer case reason i was thinking it was that ' was due to the rattle ling or clanking from in that area' any how the list racking up to about 4000 in parts alone of course i was a bit shaken up because at that time our funds were not so good but of course he being a jeep collector offered to give me 2000 for my jeep . instead i decided to buy a transfer case for 700 bucks then had my son replace it but found that the jeep was making the same damn noise plus had all the other issues looked at by my brother who had been in town for a few days who is also a master mechanic once he jacked the jeep up off the ground got under the damn thing he found the only problem'/ it was the front wheel drive universal joints that only cost 12 bucks and 20 mins' to replace all the other issues were checked and found to all be in good condition. this scum bag got me for 760 bucks trying to scam me out of our jeep making the jeep out to be in bad shape and very expensive to fix so that the 2000 would be a great deal. how many people have falling victim to this company no doubt that this happens all the time. i tell everyone to say away from this place reported it to the bureau of better business... scum bags...
Ross Premier Motors Llc is a US Car Dealer based in Mount Vernon, Ohio. Ross Premier Motors Llc is located at 219 Harcourt Rd, Mt Vernon, OH 43050, USA.
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