I would rather purchase from Carr Supply than Lowe's any day. The Carr staff is knowledgeable and friendly. I took issue with the Justin Small comment directly because he did not directly deal with Mr Parker before hitting the internet. What ever happened to asking someone if they were having a bad day or working on a tough project? Same with the other negative comment. Contractors have a rapport with the staff because they go in there all the time, perhaps?
WOW, i don't deal with Carr Supply often, (i'm not a contractor) and i just got on the site to get hours and phone number, but have dealt with john since they where down at the old warehouse, but as a consumer i have had to ask questions about what i was repairing, and i have got nothing but great answers, and respect, i have no idea where these other customer's came up with these negative answers.
If your a contractor you're treated with respect and courtesy. Visited twice as a do it yourself customer and received rude, unfriendly service. Observered on both visits local contractors come in and get a completely different level of service. Discussed my experience with a few other locals and they stated they've had the same experience. Great selection and prices, at least two staff members need a class on customer service. Working in customer service I have no patients for rude people working in a customer service roll.
Worst place ever! John I think is the manager, worst person on the face of the planet, all I can think is he has been there to long and is burnt out. You would think I asked him for a kidney the way I was treated. I Will never go back, and will tell my friend who ownes a new construction plumbing company about my experience and he should go elsewhere for his supplies!
Carr Supply Inc is a US Home Goods Store based in Mount Vernon, Ohio. Carr Supply Inc is located at 9050 Columbus Rd, Mt Vernon, OH 43050, USA.
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