The customer service was fantastic! The associates seemed to have a genuine willingness to assist each other which was impressive. Sierra made me feel at home from the time I walked in the door. I would recommend Deans Jewelry to any reluctant passerby. Thank you and have a wonderful day!
I visited Dean's the other day to buy a Pandora bracelet charm for my mother for Christmas. Unfortunately, I work the night shift, and Dean's didn't open until 10 am. I was a little bit too early, but at my approach, one of the ladies (Tracey) unlocked the door and invited me in. She asked what it was I was looking for, and immediately showed me to the Pandora charms, pointing out the various "mother" themed ones, along with pricing information and whether or not it was possible to make a deposit on them (it is). I ended up buying two because I couldn't choose between them, and then asked if they could fit me for a ring, just in case. I have never found one that fit before, so I never knew my size. She instructed me as to the correct way to size it (relax your finger so that it's curled naturally, then attempt to slip the ring off. It fits when it's not too tight, but has to be worked off of a relaxed finger). All in all, I had a very brief, but amiable visit. I would definitely go there again for future jewelry needs.
Thank you
Bob
Tracey and the team at Dean's are amazing! Every time I stop in to check out all their beautiful jewelry or get my rings cleaned I am greeted with a warm welcome. They go above and beyond for their clients which is something my family and I have have loved about them since day 1. I have been a customer for many years and will continue to be for years to come!
I stopped by Dean’s with a piece of estate jewelry. My moms ring. The ring is very sentimental so much so I have an identical ring. Both were in need of repair. Dean’s come up with a solution to solder the two rings together as one. I wear this ring everyday as a tribute to my mom. It was the perfect solution. I am so happy with the work they did and consider myself a life time customer. Thank you Dean’s.
I have shopped at Deans before and always receive great service. Tracey Hardy is a great person to deal with. Very upbeat and kind. She went out of her way this time to find what I was looking for.
Deans Jewelry is a US Jewelry Store based in Mount Vernon, Ohio. Deans Jewelry is located at 1558 Coshocton Ave # 3, Mt Vernon, OH 43050, USA.
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